helpdesk | Riff Blog

Quick news

2019-10-26: Presenting on NoSQL in Drupal 8 at DrupalCon Amsterdam
2019-02-15: Presenting on FranceTV Sport on Drupal 8 at DrupalCamp Paris
2018-06-08: Presenting on how to react to a hacked site at Drupal Hack Camp
2014-03-27: MongoDB Watchdog module ported to Drupal 8 at the Szeged Dev Days.
2014-01-26: My post on the Symfony web profiler in Silex selected in Week of Symfony. w00t !
2013-10-18: My first commit went into MongoDB today. And, guess what ? It's in JavaScript
2013-09-20 to 29: Working on Drupal 8 EntityAPI at the extended code sprints during and around DrupalCon Prague
2012-08-19: Working on Drupal 8 EntityAPI at Drupalcon Munich
2012-06-15: Working on Drupal 8 EntityAPI at DrupalDevDays Barcelona
2012-03-23: Working on the future Drupal Document Oriented Storage at DrupalCon Denver. D8 or later ? ~~Bets are on~~ Later

Latest sites

2017-11-26: New Drupal 8 site at Rue du Commerce, architected and tech-led by OSInet, just went throught Black Friday week with flying colors thanks to RabbitMQ
2017-05-26: New headless Drupal 8 / Symfony 3 site at FranceTV Sport, architected and tech-led by OSInet, with RabbitMQ
2017-02-20: New Drupal 8 site galaxy (+/- 70 sites) for Agences Régionales de Santé architected and tech-led by OSInet, delivered by Klee
2015-08-21: 50% less server load with MongoDB on the Drupal 7 site factory at France Télévisions
2015-07-15: Our first Drupal 8 production site at France Télévisions is live
2014-08-18: 400% speedup in 3 weeks for http://france3-regions.francetvinfo.fr/ : who said Drupal back-offices had to be slow ?
2014-02-07: Sotchi Olympics traffic not a problem for http://www.francetvsport.fr/ , which I rearchitected on Drupal 7 in 2013
2011-09-14: Completed migration of FranceInfo.FR from SPIP to Drupal
2011-07-13: The new social network features of Le Figaro are now powered by an OSInet-designed MongoDB implementation

Helpdesk / customer support module for Drupal

Submitted by Frederic Marand on Mon, 2005-09-12 21:38

Are you interested in a module for helpdesk / customer support on Drupal-based sites ? Then read further and have a look at the diagram !

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